It costs more to bring in a new resident than to keep an existing resident — that’s a fact. By having open and effective communication with residents, they are more likely to be satisfied with their experience and incentivize them to stay in your community longer.
In the past, residents have struggled to find the information they need on their own terms. Leasing offices are inundated with assignments relating to prospects and residents alike. There is no way on-site teams can be everywhere at once, which is why BetterBot is taking even more of the busy work off their plate.
Introducing BetterBot’s Automation for Residents — ResidentSkill
BetterBot’s ResidentSkill assists current residents with finding information on their terms. Instead of calling the office for non-emergency maintenance assistance, residents can now enter their own maintenance requests within the bot. BetterBot will capture their information, and the resident can rank the severity of the request.
Residents can also find quick answers to their questions with a few touches of a button. For example, they can find who to contact when the property is closed, such as a courtesy officer or other much-needed resident contacts. In addition, ResidentSkill will assist with move-in and move-out tasks that need to be completed. This saves the property’s time and the residents, as well.
Where can I sign up?
Simply fill out the contact form below or email us at firstname.lastname@example.org to learn more and get started. We have some special offers for early adopters of Resident Skill, so don’t forget to ask for more information. Stay tuned for more information on product launches and enhancements.