BetterBot continues to be Multifamily’s most adopted digital leasing solution
Atlanta, GA, April 14, 2021 – BetterBot, an industry leader in Multifamily chatbot software, is successfully building the future of renting. Through its proprietary conversational leasing solution, the company is creating new opportunities for property management teams to engage with both prospective and current renters through self-guided VR apartment tours, live-video, phone appointments, and more. In Q1 of 2021, BetterBot achieved a new milestone, greeting its 50 millionth renter through its omnichannel chatbot software.
Underscoring this achievement is the internal growth BetterBot has experienced over the past two years. Starting from a small team of 2, the company has blossomed into a team of over 40 dedicated builders, designers, and customer support enthusiasts. “I mean, I don’t just think it is a better bot; I think it is a better company. And I feel very much like a family now that said, that’s maybe a little kumbaya and touchy-feely, but I mean, come on when you’re having people who are running various departments in your company and people in your company who feel that way, you’re doing something right,” said COO and Co-Founder, Robert Turnbull. “And to me, business is less than half of it is the people you’re working with and what they’re giving away. That really makes the difference. And that’s why I love working with this type of style of company, the size of company, your type of company. I think we share these philosophies.”
Since its inception in 2018 by co-founders Zlatko Bogoevski and Robert Turnbull, BetterBot continues to go from strength to strength. By focusing on cultivating meaningful interactions between renters and property management teams, BetterBot differentiates itself from other chatbot software.
Today, BetterBot remains the most adopted conversational leasing solution in the Multifamily space, serving thousands of apartment communities and their respective management teams. In 2020 alone, BetterBot has seen conversion rates above industry standards, with over 10% of all conversations starting with BetterBot converting to a viable prospect or scheduled appointment. Answering over 4 million apartment specific questions and generating over a quarter of a million renter leads, resulting in almost 1 million hours saved for Leasing Teams across the country.
Today’s renters want control over their leasing process. People want to be able to access information wherever, whenever, and most leasing teams simply can’t keep up. Enter BetterBot, Multifamily’s most adopted omnichannel digital leasing solution. BetterBot helps provide renters the information they want 24/7/365, on the digital platforms they’re already on. Using the most technologically advanced software, BetterBot showcases floor plans, hosts virtual tours, and explains specials and amenities while driving prospective renters to schedule in-person, self-guided, live-video and phone appointments. BetterBot is the round-the-clock leasing assistant of choice, helping to free up valuable time so leasing teams can do what they do best – being human.