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Pillar Case Study

Pillar Properties
facilitated 258,072 conversations using BetterBot while saving 4,850 hours in the process

With Sierra Berg, Marketing Manager

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How Pillar Properties used BetterBot to help 15,688 prospects while saving 4,850 hours in the process.

Headquarters

Seattle, WA

Number of Properties

9 Properties

Questions Answered

9,523

Appointments Set

873

258,072

Greeted

787

Leases

The Challenge

Pillar Properties was spending too much time on renters who were not serious and it was going nowhere. They needed a solution to help sort through these leads and improve efficiency. BetterBot offered Pillar Properties a solution that would answer prospective renters' questions wherever whenever they want.

The Solution

BetterBot helped Pillar’s prospects take the frustration out of looking for an apartment. The bot helped prospects easily find their apartment home while saving their team time so that they had time for what's really important...being human!

The Outcome

BetterBot was able to handle menial tasks so that the leasing team could focus on leasing. BetterBot facilitated over 15,688 conversations and answered over 9,523 questions which resulted in 873 additional appointments and 787 leases across 9 properties.

"We have a strong brand, voice, and culture, which can sometimes cause challenging and time-consuming onboardings, and it is important to us that the look and feel is still very much Pillar. So the fact that we can customize the questions, the answers, the experience of BetterBot so everything still feels like Pillar is refreshing."

Sierra Berg, Marketing Manager

How it works

Not Your Average Chatbot

Conversations turned to handoffs BetterBot is a team of dedicated builders, designers, and support enthusiasts focused 100% on building the best Conversational Leasing chatbots in real estate.

We believe that technology should make life easier for humans. Time-consuming, mundane and repetitive tasks should be handled by an omnichannel chatbot so humans can have the time to engage in meaningful conversations with fellow humans.

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The Vixus application software is a computer software designed to perform a group of coordinated functions, tasks, or activities for the benefit of the user.
The Vixus application software is a computer software designed to perform a group of coordinated functions, tasks, or activities for the benefit of the user.
The Vixus application software is a computer software designed to perform a group of coordinated functions, tasks, or activities for the benefit of the user.
The Vixus application software is a computer software designed to perform a group of coordinated functions, tasks, or activities for the benefit of the user.
The Vixus application software is a computer software designed to perform a group of coordinated functions, tasks, or activities for the benefit of the user.
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