Cove Case Study
Cove Property Management
Boosted leads to 1,217 prospective renters using BetterBot
With Caitlin Shrum, Manager of Marketing and Training at Cove Property Management
How Cove Property Management used BetterBot to help 1,217 prospects while saving 4,216 hours in the process.
Headquarters
Annapolis, MD
Number of Properties
11 Properties
Questions Answered
10,788
Appointments Set
1,004
246,293
Greeted
316
Leases
The Challenge
Cove Properties was spending too much time on renters who were not serious and it was going nowhere. They needed a solution to help sort through these leads and improve efficiency. BetterBot offered Cove Property Management a solution that would answer prospective renters' questions wherever whenever they want.
The Solution
BetterBot helped Cove’s prospects take the frustration out of looking for an apartment. The bot helped prospects easily find their apartment home while saving their team time so that they had time for what's really important...being human!
The Outcome
BetterBot was able to handle menial tasks so that the leasing team could focus on leasing. In 2021 BetterBot facilitated over 13,391 conversations and answered over 10,788 questions which resulted in 1,004 additional appointments and 316 leases across 11 properties.
How it works
Not Your Average Chatbot
Conversations turned to handoffs BetterBot is a team of dedicated builders, designers, and support enthusiasts focused 100% on building the best Conversational Leasing chatbots in real estate.
We believe that technology should make life easier for humans. Time-consuming, mundane and repetitive tasks should be handled by an omnichannel chatbot so humans can have the time to engage in meaningful conversations with fellow humans.
SubtitleFrequently Asked
Frequently Asked
Questions
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The Vixus application software is a computer software designed to perform a group of coordinated functions, tasks, or activities for the benefit of the user.
The Vixus application software is a computer software designed to perform a group of coordinated functions, tasks, or activities for the benefit of the user.
The Vixus application software is a computer software designed to perform a group of coordinated functions, tasks, or activities for the benefit of the user.
The Vixus application software is a computer software designed to perform a group of coordinated functions, tasks, or activities for the benefit of the user.
The Vixus application software is a computer software designed to perform a group of coordinated functions, tasks, or activities for the benefit of the user.
