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Cove Case Study

Cove Property Management
Boosted leads to 1,217 prospective renters using BetterBot

With Caitlin Shrum, Manager of Marketing and Training at Cove Property Management

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How Cove Property Management used BetterBot to help 1,217 prospects while saving 4,216 hours in the process.

Headquarters

Annapolis, MD

Number of Properties

11 Properties

Questions Answered

10,788

Appointments Set

1,004

246,293

Greeted

316

Leases

The Challenge

Cove Properties was spending too much time on renters who were not serious and it was going nowhere. They needed a solution to help sort through these leads and improve efficiency. BetterBot offered Cove Property Management a solution that would answer prospective renters' questions wherever whenever they want.

The Solution

BetterBot helped Cove’s prospects take the frustration out of looking for an apartment. The bot helped prospects easily find their apartment home while saving their team time so that they had time for what's really important...being human!

The Outcome

BetterBot was able to handle menial tasks so that the leasing team could focus on leasing. In 2021 BetterBot facilitated over 13,391 conversations and answered over 10,788 questions which resulted in 1,004 additional appointments and 316 leases across 11 properties.

How it works

Not Your Average Chatbot

Conversations turned to handoffs BetterBot is a team of dedicated builders, designers, and support enthusiasts focused 100% on building the best Conversational Leasing chatbots in real estate.

We believe that technology should make life easier for humans. Time-consuming, mundane and repetitive tasks should be handled by an omnichannel chatbot so humans can have the time to engage in meaningful conversations with fellow humans.

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The Vixus application software is a computer software designed to perform a group of coordinated functions, tasks, or activities for the benefit of the user.
The Vixus application software is a computer software designed to perform a group of coordinated functions, tasks, or activities for the benefit of the user.
The Vixus application software is a computer software designed to perform a group of coordinated functions, tasks, or activities for the benefit of the user.
The Vixus application software is a computer software designed to perform a group of coordinated functions, tasks, or activities for the benefit of the user.
The Vixus application software is a computer software designed to perform a group of coordinated functions, tasks, or activities for the benefit of the user.
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