Campus Life & Style
saved an average of 74.9 hours per property each month using BetterBot

With Hannah Diamant, National Digital Marketing Manager

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How CLS used BetterBot to help 116,783 prospects while saving 35,046 hours in the process.

Headquarters

Austin, TX

Number of Properties

40 Properties

Questions Answered

87,828

Appointments Set

6,073

1,544,109

Greeted

1,912

Leases

The Challenge

CLS was spending too much time on renters who were not serious and it was going nowhere. They needed a solution to help sort through these leads and improve efficiency. BetterBot offered CLS a solution that would answer prospective renters' questions wherever whenever they want.

The Solution

BetterBot helped CLS’s prospects take the frustration out of looking for an apartment. The bot helped prospects easily find their apartment home while saving their team time so that they had time for what's really important...being human!

The Outcome

BetterBot was able to handle menial tasks so that the leasing team could focus on leasing. In 2021 BetterBot facilitated over 116,783 conversations and answered over 87,829 questions which resulted in 6,073 additional appointments and 1,912 leases across 39 properties.

“BetterBot’s technology has helped our company open up an expected channel of communication for our students. It has also greatly assisted in our hospitality efforts, especially outside of office hours when many of our students are most active.”

Hannah Diamant | National Digital Marketing Manager

How it works

Not Your Average Chatbot

Conversations turned to handoffs BetterBot is a team of dedicated builders, designers, and support enthusiasts focused 100% on building the best Conversational Leasing chatbots in real estate.

We believe that technology should make life easier for humans. Time-consuming, mundane and repetitive tasks should be handled by an omnichannel chatbot so humans can have the time to engage in meaningful conversations with fellow humans.

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