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Indigo Case Study

Indigo Properties
Leverages BetterBot to save over $90K leasing dollars

With Sherry Reed, Senior Investment Manager

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How Indigo Real Estate used BetterBot to greet 171,997 potential residents and save $91,339 leasing dollars.

Headquarters

Seattle, WA

Number of Properties

8 Properties

Questions Answered

12,532

Appointments Set

1,591

171,997

Greeted

5,074

Hours Saved

The Challenge

Indigo Real Estate was spending too much time on renters who were not serious and it was going nowhere. They needed a solution to help sort through these leads and improve efficiency, especially at their affordable and senior living communities.

The Solution

BetterBot offered Indigo Real Estate a solution that would help qualify leads so that their team had more time to focus on the potential renters that were more serious about living at the community.

The Outcome

BetterBot was able to handle menial tasks so that the leasing team could focus on leasing. BetterBot facilitated over 17,410 conversations and answered over 12,532 questions which resulted in 1,591additional appointments across 8 properties.

“BetterBot’s ability to adapt to any property type allows us to utilize BetterBot on our affordable and senior living properties in addition to our conventional properties. Their new qualifying questions are improving the end user (customer) experience, while improving our teams' results through their higher level of vetting.”

Sherry Reed | Senior Investment Manager | Indigo Real Estate

How it works

Not Your Average Chatbot

Conversations turned to handoffs BetterBot is a team of dedicated builders, designers, and support enthusiasts focused 100% on building the best Conversational Leasing chatbots in real estate.

We believe that technology should make life easier for humans. Time-consuming, mundane and repetitive tasks should be handled by an omnichannel chatbot so humans can have the time to engage in meaningful conversations with fellow humans.

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Frequently Asked
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The Vixus application software is a computer software designed to perform a group of coordinated functions, tasks, or activities for the benefit of the user.
The Vixus application software is a computer software designed to perform a group of coordinated functions, tasks, or activities for the benefit of the user.
The Vixus application software is a computer software designed to perform a group of coordinated functions, tasks, or activities for the benefit of the user.
The Vixus application software is a computer software designed to perform a group of coordinated functions, tasks, or activities for the benefit of the user.
The Vixus application software is a computer software designed to perform a group of coordinated functions, tasks, or activities for the benefit of the user.
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