Bridge Property Management
Saved an average of 40 hours per property each month using BetterBot

Back to all Case Studies

How Bridge Property Management used BetterBot to greet 832,643 prospective residents in just 4 months.

Headquarters

Salt Lake City, UT

Number of Properties

120 Properties

Questions Answered

59,137

Appointments Set

3,442

$345,934

Saved

19,219

Hours Saved

The Challenge

Bridge Property Management was spending too much time and money on prospects who were not truly interested in their communities. They needed a solution to help sort through these leads and improve efficiency.

The Solution

BetterBot offered Bridge a solution that would answer prospective renters' questions wherever and whenever they want. So Bridge added their new digital agent (BetterBot) to a multitude of places including their property website(s), search engines, social media sites and more.

The Outcome

BetterBot then managed menial tasks, questions and conversations so the leasing team could focus on what they do best…leasing. In Q4 of 2021 BetterBot facilitated 64,184 conversations and answered 59,137 questions which resulted in 3,442 additional appointments across 120 Bridge properties. BetterBot’s digital agent saved the team a total of 19,219 hours which translates to $345,934 in cost savings during these 4 months.

“BetterBot’s technology has helped our company open up an expected channel of communication for our students. It has also greatly assisted in our hospitality efforts, especially outside of office hours when many of our students are most active.”

Hannah Diamant | National Digital Marketing Manager

How it works

Not Your Average Chatbot

BetterBot is comprised of a team of dedicated Multifamily Industry professionals with a collective 140 years of Industry experience. We are builders, designers, and support enthusiasts focused 100% on building the best conversational leasing chatbot and automated marketing tool in real estate. We believe that technology should make life easier for humans. Time-consuming, mundane and repetitive tasks should be handled by an omnichannel solution so humans can have the time to engage in meaningful conversations with fellow humans.

Subtitle