Terms of Use

Effective as of September 15, 2025

See also our Privacy Policy.

Betterbot, Inc. ("Betterbot" "we," "us," or "our") provides chatbot and AI-powered automation services through www.Betterbot.com (the "Site"). We created these terms of use (the "Terms of Use") to govern usage and liability protections for Betterbot's customers and their consumers ("End Users"). By using our Site and/or our Services, or by permitting your child to use our Services, you as the End User agree to these Terms of Use. If you do not agree, do not use our Services.

1. Limitation of Liability

(a) No Warranties on AI-Generated Content

Betterbot's AI-powered Services generate automated responses. We do not guarantee accuracy, legality, or appropriateness. End Users rely on AI-generated content at their own risk.

(b) No Liability for End Users' Actions

Betterbot is not liable for how End Users interact with or interpret chatbot responses. Any transactions, decisions, or reliance on AI-generated content are solely between the End User and the Betterbot customer who implemented the chatbot.

(c) Third-Party Services

Betterbot integrates with third-party tools but does not control their policies or practices. Customers using third-party integrations assume all associated risks.

(d) Indemnification

Customers agree to indemnify, defend, and hold Betterbot harmless from claims arising out of their End Users' use of our Services. End Users acknowledge that any disputes regarding information provided by the chatbot must be resolved directly with the Betterbot customer, not Betterbot.

(e) Liability Cap

Betterbot's total liability shall not exceed the fees paid by the customer in the twelve (12) months preceding the claim.

2. Disclaimers & Warranties

Betterbot provides the Services "as-is" without warranties of any kind. We do not guarantee uptime, accuracy, or performance. Betterbot is not responsible for any content, statements, or representations made by its customers or End Users using its Services.

3. Permitted Use of Betterbot's Services

End Users may use Betterbot's chatbots and automation tools solely for lawful purposes. Users may NOT use Betterbot to:

  • Submit false, misleading, or malicious information
  • Violate any laws, including intellectual property, privacy, or consumer protection laws
  • Engage in harassment, discrimination, or unethical behavior
  • Attempt unauthorized access to Betterbot systems

Violation of these terms may result in suspension or termination of access.

4. SMS / Text Messaging Terms

4.1) SMS Program Overview and Purpose

We may use text messaging (SMS/MMS) to communicate with you about our services and the services we provide on behalf of our clients ("Clients"). Text messages may include, depending on your interactions and requests: appointment reminders, status updates, confirmations, service notifications, responses to your inquiries, and other transactional or conversational communications related to leasing, resident, or customer service workflows ("Text Messages"). Text Messages are sent by or on behalf of the Client (the apartment community or property management company named in the message). Betterbot provides the messaging platform the Client uses to send them.

4.2) How You Opt In (Consent)

We will only send you Text Messages when we have a lawful basis to do so. In many cases, this requires your consent (opt-in). You may opt in to receive Text Messages by replying affirmatively to an opt-in message that we send to you after you provide your phone number or request text communications through another channel, including a chat conversation, a voice conversation, or email. Your consent to receive Text Messages is not a condition of purchasing or using any goods or services (unless otherwise disclosed at the time you opt in).

4.3) Message Frequency

Message frequency varies based on your level of interaction and the nature of your requests. For example, if you schedule an appointment or request updates, you may receive more frequent messages during that period.

4.4) Opting Out and Getting Help

You may opt out of Text Messages at any time by replying STOP (or any other opt-out keyword we disclose). After you opt out, you may receive a final message confirming your opt-out. If you need help, reply HELP or contact us using the information in the "Contact Us" section below.

4.5) Fees and Carrier Notes

Message and data rates may apply. Wireless carriers are not liable for delayed or undelivered messages.

4.6) Privacy

We do not sell phone numbers. We do not share phone numbers or text messaging opt-in data with third parties or affiliates for marketing or promotional purposes. For more information, see our Privacy Policy.

5. Governing Law and Dispute Resolution

These Terms of Use are governed by the laws of the State of Georgia. Any disputes must be resolved through binding arbitration in the State of Georgia, County of Fulton.

6. Changes to These Terms of Use

These Terms of Use are effective as of the date stated at the top of these Terms of Use. We may change these Terms of Use from time to time and will post any changes on the Site as soon as they go into effect. By accessing the Site or using the Services after we make any such changes to these Terms of Use, you are deemed to have accepted such changes. Please refer back to these Terms of Use on a regular basis.

7. How to Contact Us

If you have questions about these Terms of Use, please e-mail us at contact@betterbot.com with "TERMS OF USE" in the subject line, or mail us at the following address:

Betterbot
3423 Piedmont Rd NE
Atlanta, GA 30305
contact@betterbot.com