From Blind Spot to Full Visibility: How ITEX Group Captured After-Hours Demand

A 100+ property, Houston-based operator was losing the after-hours leads it couldn't see. See how ITEX Group closed the coverage gap without adding headcount — 28.47% lead-to-appointment conversion, 97 staff hours saved per property/month, 100% of after-hours leads captured immediately, and a 9.5/10 NPS.