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Supercharge your leasing journey with BetterBot

BetterBot’s Digital Leasing Agent can help all of your prospects navigate the leasing cycle while reducing the time your human agents spend on menial repetitive tasks.

Automating the Leasing Journey is our specialty

We integrate with your tech stack and leading Multifamily CRMs

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Our Multifamily Partners

Over 200 Property Management Companies use BetterBot to supercharge their leasing.

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Crunching the numbers

BetterBot was built to save you time. We’ll let our numbers do the talking.

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Engage with your
prospects Better

Studies show that real-time prospect engagement can boost conversions by up to 40%. So, when your prospect has a question, give them all the help they need.

The Property Management Chatbot

Stop forcing your prospects to come to you. BetterBot’s inserts you into the conversations when and where it matters most.

01

24/7 Prospect Engagement

The leasing agent that never sleeps. Over 56% of your website traffic happens after your office closes.

02

Fully Customizable

You want pickles on that? How about a funky hat? We make it how you like it.

03

Effortless Onboarding

From start to launch, our bots come fully trained and ready to go in 3 days or less.

05

Improved Lead Quality

45% of all inquiries to the property are just asking for more information. Let us handle it.

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Multi-Lingual

Our bot is multi-lingual, so you can communicate with all your prospects.

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Countless Integrations

Connect to any marketing solution, PMS, CRM and any aspect of your tech stack.

The BetterBlog

Resident Retention

The Ultimate Guideline to Resident Retention: Best Practices and Strategies

In an ever-evolving world of multifamily housing, the success of property management hinges on resident retention. This comprehensive guide will delve deeper into the best practices and strategies essential for boosting resident retention, ensuring satisfied tenants, and creating a flourishing community.

Understanding the Importance of Resident Retention

To appreciate the significance of resident retention, it’s crucial to recognize that retaining current residents is more cost-effective than acquiring new ones. Beyond financial benefits, long-term tenants become advocates, referring your property to friends and family. Moreover, a community with high resident retention fosters a positive atmosphere that attracts and retains quality tenants.

Establishing a Positive Living Experience

The foundation of resident retention lies in providing an exceptional living experience. This involves maintaining pristine amenities, ensuring swift and responsive maintenance services, and creating an environment that reflects a commitment to resident satisfaction. Our automated solutions optimize property management processes, from maintenance requests to community event planning, ensuring that every aspect of the resident experience is streamlined and efficient.

Effective Communication Strategies

Clear and consistent communication is pivotal in nurturing a healthy relationship between property management and residents. Modern communication channels, such as mobile apps and online portals, offer convenience and accessibility. These platforms can inform residents about community updates, upcoming events, and maintenance schedules. Personalized communication and regular feedback surveys demonstrate a proactive approach to addressing resident needs.

Community Engagement and Events

Fostering a sense of community is a powerful tool for resident retention. Organizing engaging events and activities, such as fitness classes, social gatherings, and community clean-up days, creates opportunities for residents to connect. Our automated event management solutions facilitate seamless planning and execution, ensuring maximum resident participation and fostering a vibrant community spirit.

Proactive Issue Resolution

Swift and effective issue resolution is paramount in maintaining resident satisfaction. Automated ticketing systems and AI-powered solutions can expedite the resolution process, quickly responding to common queries and ensuring that maintenance requests are handled efficiently. Proactive issue resolution demonstrates a commitment to resident well-being and contributes to a positive living experience.

Data-Driven Decision Making

Utilizing data analytics is essential for gaining insights into resident preferences and behaviors. Analyzing data allows property managers to identify trends, proactively address potential issues, and tailor services to meet resident needs. Our automated solutions provide valuable data that can inform strategic decision-making, ultimately contributing to enhanced resident satisfaction and community success.

In the fiercely competitive landscape of multifamily housing, resident retention is a strategic imperative. Property managers can create an environment where residents feel valued and satisfied by prioritizing a positive living experience, implementing effective communication strategies, fostering community engagement, and leveraging automated solutions. 

Why Your Bot Should Never Pretend to Be Human

Deceiving or camouflaging your chatbot as a human can harm your lead conversion rates and have a negative impact on resident retention. In today’s environment, renters are increasingly vigilant about discerning when engaging with automated systems. While some might assume prospective customers despise interacting with bots, the reality is quite the opposite. Surprisingly, 74% of renters prefer chatting with a bot over a live human. However, there’s a critical caveat: renters desire transparency, wanting to know whether they’re interacting with a bot or a genuine person rather than being duped into thinking they’re conversing with a human. Here are the key reasons why your bot should never pretend to be human and how it can adversely affect your business:

1. Erodes Trust in Your Brand:

 Trust is a non-negotiable element in your relationships with both existing and potential residents. When your customers cannot trust that you’ll communicate with them transparently, their confidence in your company will wane. Prospects and residents want assurance that their needs will be met, but if they perceive deceit, it can cast doubt on your property’s competence. Maintaining transparency in your communication processes is vital for instilling confidence in your organization.

2. Misaligned Expectations:

If customers believe they’re conversing with a real person instead of a bot, they may form unrealistic expectations regarding the bot’s capabilities. They might assume the bot is personable and can retain essential customer information. However, if the bot lacks this capability or cannot retrieve user data, it can lead to unmet expectations. Informing users that they’re interacting with a bot is crucial so they understand how to engage with the bot and what kind of responses to anticipate.

3. Inaccurate Addressing of Queries:

 When a bot masquerades as a human, users may pose questions in a manner that the bot does not comprehend or have answers to. If prospects cannot quickly find the information they seek, they may disengage and seek alternative solutions. This can lead to user frustration and feeling unheard or overlooked. Transparently acknowledging that your communication is facilitated by a bot allows users to set realistic expectations and explore alternative avenues if their questions aren’t promptly addressed. Conversely, if users believe they’re interacting with a human, they might conclude that your staff is incapable of providing adequate assistance, eroding their trust in your team.

4. Authenticity Is Paramount:

 In a world marked by rapid technological advancements, users are keen to know the nature of their interactions. By being authentic and forthright with your customers, you demonstrate respect for them and show that your brand can be trusted. Authenticity has taken on heightened significance in recent times. Clearly indicating that your tool is a bot, such as altering the avatar icon and explicitly stating in your messaging that your product is a bot, is a powerful way to convey this authenticity.

In conclusion, it’s imperative to refrain from misleading your prospects and residents by creating the illusion that they’re engaging with a human when, in reality, they’re conversing with a bot. Failing to disclose this fact upfront can negatively impact lead conversion rates and resident retention by undermining trust in your brand, causing misalignment of user expectations, failing to address inquiries accurately, and neglecting the vital element of authenticity. Foster trust within your company by being open about using a chatbot; your prospects and residents will appreciate your honesty.

BetterBot.AI: The Most Adopted AI-Powered Automation Solution in Multifamily, Successfully Incorporates ChatGPT 4.0

BetterBot.AI’s Centralized Automation Moves Front & Center in the Multifamily Industry

Atlanta, GA / June 14, 2023 – BetterBot.AI, the leading provider of AI-powered automation solutions for the Multifamily industry, proudly announces its position as the most adopted platform, revolutionizing the way property management companies operate. With an impressive user base, having serviced 1.5 million units across the United States, BetterBot.AI continues to shape the future of automated processes with its cutting-edge technology.

Introducing Centralized Automation with BetterBot.AI

BetterBot.AI has and continues to excel in building Centralized Automation solutions that enhance operational efficiency, streamline communication, and deliver exceptional experiences for both property managers and prospective renters. Leveraging a best-in-class guided communication methodology, the BetterBot.AI platform offers a comprehensive suite of features designed to empower property management companies and transform the way they interact with prospects.

Empowering Prospective Renters with Seamless Experiences

BetterBot.AI’s guided communication methodology enables prospective renters to access quick answers, immersive virtual tours, videos, and real-time tour scheduling, all within a single platform. With the industry’s most effective lead nurture solution, property management companies can effortlessly engage with leads, improving the customer journey while increasing conversion rates.

ChatGPT-Assisted for Unmatched Intelligence

One of the key differentiators of BetterBot.AI is its integration with ChatGPT, an advanced language model powered by artificial intelligence. By incorporating ChatGPT’s cutting-edge capabilities, BetterBot.AI empowers property management companies to handle broader and more complex questions, ensuring that prospects receive accurate and valuable information promptly. This technology has been an integral part of BetterBot.AI’s success for several years, and the recent availability of ChatGPT 4.0 elevates the user experience to unprecedented heights.

“We are thrilled to announce the continued success of BetterBot.AI as the most adopted AI-powered automation solution in the multifamily industry,” said Zlatko Bogoevski, CEO of BetterBot.AI. “With Centralized Automation and our partnership with ChatGPT 4.0, property management companies can now provide seamless and personalized experiences to prospective renters, significantly improving operational efficiency and driving revenue growth.”

About BetterBot.AI

BetterBot.AI is the industry-leading provider of Centralized Automation solutions for the multifamily industry. With a robust user base servicing 1.5 million units across the United States, BetterBot.AI empowers property management companies with cutting-edge technology to enhance communication, streamline processes, and deliver exceptional customer experiences. Powered by ChatGPT 4.0, BetterBot.AI is revolutionizing the way the multifamily industry operates, setting new standards for efficiency and innovation.

4 Tips To Make The Most Of Your Time At Optech 2023

We are thrilled to announce our participation in the upcoming Optech 2023 conference set against the stunning backdrop of Las Vegas, Nevada. For professionals in the multifamily automated solutions industry, this event presents a remarkable opportunity to stay informed, forge meaningful connections, and unearth cutting-edge tools. Yet, as seasoned conference attendees, we recognize the potential for chaos in these bustling settings. That’s why we’ve developed a comprehensive guide to help you make the most of your experience at Optech 2023.

1. Plan Your Optech 2023 Conference Agenda in Advance

Before you even set foot in the conference center, it’s essential to chart your course. Review the Optech 2023 agenda ahead of time to pinpoint the sessions that align with your business objectives. Conferences like these typically feature concurrent sessions, so selecting the ones most relevant to your interests is crucial. If you’re attending with a team, consider dividing and conquering by focusing on different topics of interest.

2. Strategically Navigate the Expo Floor

The expo is often one of the most exciting aspects of any conference, and Optech 2023 will be no exception. It’s an unparalleled opportunity to connect with fellow industry professionals and explore the latest innovations. However, the sheer size and variety of exhibitors can be overwhelming. To make the most of your time, study the event map beforehand, ensuring you don’t miss out on any key booths or vendors. Be sure to make a special stop at our booth (#837) for a chance to win exclusive prizes.

3. Craft a Thoughtful Event Schedule

Leading up to a conference like Optech, your inbox may be flooded with event invitations. Don’t be daunted by the flurry of emails. Instead, take a proactive approach by planning your event schedule in advance. Jot down the details in a place you can easily reference during the conference. Keep in mind that many events, including our own, may require RSVPs ahead of time to secure your spot. 

4. Mastering the Art of Conference Attendance

Conferences may seem overwhelming, but they can be profoundly enriching when approached strategically. By implementing these tips, you’ll ensure that your Optech 2023 experience is nothing short of extraordinary. Conferences serve as valuable hubs of knowledge, networking, and growth. We sincerely hope to meet you at Optech 2023! This is your chance to be part of something special in the multifamily industry. Don’t miss it!

Resident Retention

The Ultimate Guideline to Resident Retention: Best Practices and Strategies

In an ever-evolving world of multifamily housing, the success of property management hinges on resident retention. This comprehensive guide will delve deeper into the best practices and strategies essential for boosting resident retention, ensuring satisfied tenants, and creating a flourishing community.

Understanding the Importance of Resident Retention

To appreciate the significance of resident retention, it’s crucial to recognize that retaining current residents is more cost-effective than acquiring new ones. Beyond financial benefits, long-term tenants become advocates, referring your property to friends and family. Moreover, a community with high resident retention fosters a positive atmosphere that attracts and retains quality tenants.

Establishing a Positive Living Experience

The foundation of resident retention lies in providing an exceptional living experience. This involves maintaining pristine amenities, ensuring swift and responsive maintenance services, and creating an environment that reflects a commitment to resident satisfaction. Our automated solutions optimize property management processes, from maintenance requests to community event planning, ensuring that every aspect of the resident experience is streamlined and efficient.

Effective Communication Strategies

Clear and consistent communication is pivotal in nurturing a healthy relationship between property management and residents. Modern communication channels, such as mobile apps and online portals, offer convenience and accessibility. These platforms can inform residents about community updates, upcoming events, and maintenance schedules. Personalized communication and regular feedback surveys demonstrate a proactive approach to addressing resident needs.

Community Engagement and Events

Fostering a sense of community is a powerful tool for resident retention. Organizing engaging events and activities, such as fitness classes, social gatherings, and community clean-up days, creates opportunities for residents to connect. Our automated event management solutions facilitate seamless planning and execution, ensuring maximum resident participation and fostering a vibrant community spirit.

Proactive Issue Resolution

Swift and effective issue resolution is paramount in maintaining resident satisfaction. Automated ticketing systems and AI-powered solutions can expedite the resolution process, quickly responding to common queries and ensuring that maintenance requests are handled efficiently. Proactive issue resolution demonstrates a commitment to resident well-being and contributes to a positive living experience.

Data-Driven Decision Making

Utilizing data analytics is essential for gaining insights into resident preferences and behaviors. Analyzing data allows property managers to identify trends, proactively address potential issues, and tailor services to meet resident needs. Our automated solutions provide valuable data that can inform strategic decision-making, ultimately contributing to enhanced resident satisfaction and community success.

In the fiercely competitive landscape of multifamily housing, resident retention is a strategic imperative. Property managers can create an environment where residents feel valued and satisfied by prioritizing a positive living experience, implementing effective communication strategies, fostering community engagement, and leveraging automated solutions. 

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The Vixus application software is a computer software designed to perform a group of coordinated functions, tasks, or activities for the benefit of the user.
The Vixus application software is a computer software designed to perform a group of coordinated functions, tasks, or activities for the benefit of the user.
The Vixus application software is a computer software designed to perform a group of coordinated functions, tasks, or activities for the benefit of the user.
The Vixus application software is a computer software designed to perform a group of coordinated functions, tasks, or activities for the benefit of the user.
The Vixus application software is a computer software designed to perform a group of coordinated functions, tasks, or activities for the benefit of the user.
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Effortlessly run machine learning experimentsvvv
Supports all major machine learning frameworksvvv
Data privacyvvv
Deploy anywhere (e.g., bare metal, cloud)vvv
Distributed trainingvvv
Hyperparameter optimizationvvv
Powered by Kubernetesvvv
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Share cluster within teams vv
Unlimited users  v
Personal support  v
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