Understanding precisely what your prospective residents are looking for is essential when working on your marketing strategy. With our latest feature, Survey Builder, communities can ask specific questions directly within the bot. Here’s the scoop.
Why use survey builder?
Survey builder allows each community to create a customized experience within the bot. Some typical questions that are asked include:
- Do you have any pets?
- How many people are living in the unit?
- Do you require covered parking?
- What amenities do you desire the most in your community?
- Are you 55 and older?
These questions can be in the form of multiple choice, short answer, or Yes/No. Once the user selects their preferences, you can understand better what is essential for the future resident and give the ability to display information that is best suited for their needs.
How survey builder works
Users can log into their BetterBot dashboard and create surveys using the survey builder tab. They can make the most important questions to them all within a few clicks. Users will also find templates commonly used for inspiration within the survey builder. You can also select where the survey should be placed in the user flow.
We know it’s crucial to have customizable capabilities depending on the community. Each property has different needs, so we continue to create features that will meet those demands. To find out what other customizations you can find within the bot, check out our BetterUpdates.